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Frequently Asked Questions

General Questions

Why people prefer Greatlance?

How Greatlance.com works?

How do I sign up in Greatlance.com?

How does my account get activated?

I’m unable to login to Greatlance with my username and password after registering?

What browsers does Greatlance.com support?

I forgot my password. Will you send them?

How to send my testimonial to Greatlance?

How do I modify my contact information?

How do I delete my account?

How to get information about newly posted projects on Greatlance.com?

Buyer Section

How do I sign up as employer?

How do I post my project in Greatlance.com?

How do I hire a Seller for my project?

What should I do in case of urgent requirement of my project?

How to edit my profile?

How to become member as both seller and buyer?

How to re-hire a provider?

Is it possible for me to communicate to sellers before selecting them?

How much should I pay to upgrade my project?

How can I get benefited by posting as featured project?

How much will it cost to post my project?

How can I view my project information?

Seller Section

How to add my profile to Greatlance.com?

Tips for your profile to look professional

How to find a project?

I am premium member. How many bids can I make?

What is bid limit for normal users?

How to edit my bid?

I am freelance graphic designer. How does Greatlance help me?

How to view the latest open projects?

Payment Section

What are the payment modes available to deposit money?

How to use paypal mode?

May I know the benefits of paypal?

When do Ineed to pay for the project?

Do you charge anything for making payment through wire transfer?

My deposit got denied. How do I fix that issue?

How do I pay my seller without escrow method?

How can I use “transfer money”?

How do I withdraw funds via pay pal?

What are payment modes available for withdrawal?

How do I deposit funds via wired transfer?

Greatlance Escrow

What is escrow?

How do I use escrow?

As a buyer, how do I request the release of funds in escrow to Greatlance?

Overview of Greatlance Escrow

Why does my escrow status shows as “pending”?

As a seller, how do I request my project owner to release the funds?

Why should I need to reject the escrow?

Membership

What are the benefits of becoming premium member?

How much will it cost to become premium member?

What are the advantages of becoming premium trusted members?

What are the criteria to become premium trusted member?

How can I become a premium member?

How do buyers identify me as a premium member?

What is meant by secured membership?

How do I become a secured member?

How does premium trusted member differ from normal users?

For how many days my secured status is valid?

What are the benefits of secured membership?

Greatlance Support

How does Greatlance Support Team work?

How to ask my query to support team?

What are the four divisions of Greatlance Support Team?

How to use Greatlance Support Team?

Greatlance Affiliate

What is Greatlance affiliate programme?

Who all can participate in this affiliate programme?

How do I join in Greatlance.com affiliate programme?

I have become a member, what is my next step?

How much does it cost to join in affiliate?

How often will I get commissions?

Is it possible to join affiliate even if I don’t own a website?

What are the advantages of Greatlance.com affiliate programme?

Where should I place links on my website?

I own three websites. How can I use affiliate effectively?

To whom should I contact if I have questions concerning affiliate?

How Greatlance will track the sales from my site?

I own a blog. Does my website qualify for affiliate?

What are different types of affiliate programme available?

How will I get my commission fee?

Is it possible to check my commission status?

Mailbox

Where can I find mail box?

What is Greatlance mailbox?

As a seller, how can I see a message in bid invitations?

What is purpose of bid invitations?

How can I send bid invitations mail?

May I know how to send a project clarification mail?

How to reply for project clarifications?

Why should I use Private Message Board?

Is it possible to attach my project files in PMB?

How to use Private Message Board using Mailbox?

Why is Notifications used?

What are the sections available under sent message history?

How can I view the bid invitations mail I sent to freelancers?

What is project clarification?

Who can send project clarifications?

How to see the project clarification mails that has come to me?

How to delete a message from inbox?

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How Greatlance differs from others ?

Greatlance.com stands unique in all aspects of business when compared to other freelancing job /web sites. It provides a service that helps buyers to locate freelancers for their projects. If freelancing is your aspiration then this is the right place for your career.

How does it work ?
  • The site is well organized for buyers and freelancers. It’s easy to market yourself to wide network globally.
  • Greatlance.com is a niche which provides trustable relationship among buyers and freelancers.
  • The five star rating systems help to find reputation of users. Buyers or service provider can judge the other party by their rating. This enhances the belief among each other while dealing with project.
  • Greatlance.com is most elastic in payment plans. The users of this site can deposit money, use escrow, and direct transfer method as payment modes. Wire transfer is compatible mode for long distance fund transfer.
  • Buyers and service providers can collaborate through message board to build reliability, ask questions regarding Freelance Jobs, clarifying doubts, communicate their work plan etc. Since Greatlance.com provides accessible online platform.
  • Blog of this site is filled with sophisticated articles which give tips and industry news to businesses. This sector is often updated by freelancers to hold readers and to provide them with interesting information about business.
From Buyers’ Perspective:
  • Businesses can post project, hire freelancers to complete their project and pay for it through Greatlance. Buyers can select bid winner after browsing their profile and bid details.
  • Guaranteed work builds zeal of working among freelancers of this site. This creates a path for quality and reliable work. Thus buyers get excellent end result.
  • Here, there is no lack for skilled freelancers, whatever may be the domain. So buyers can be happy by posting their project with free of cost and without the fear of work completion, budget.
  • Buyers can use escrow method to safe guard money. Using escrow service allows the buyer to be sure that the work is done great before paying.
How Greatlance.com Works for Freelancers?
  • Seller or freelancer can set a profile showcasing your experience, vision, and talent. Profile is visible to buyers immediately after posting it.
  • Freelancers can view and bid for project based on their specialization. If bid is selected then they can decide to proceed with the project or not.
  • As a next step, Buyers and freelancers can deal with agreement if freelancers decide to go ahead with the project.
  • Freelancers need to complete the project within deadline. Buyers release the escrow amount only when project report is submitted.
Advantages of Membership Policies:
  • The features like secured membership, premium membership, premium trusted membership offers more business with no fee. The verification process to become a secured member is simple and effective. This ensures no fraudulent and false profile users.
  • By obtaining secured status, users become real-time professionals which increases trust on them. Therefore priority is given to secured users than normal users.
  • Premium members can unlimited bid counts per month. And they win more projects.

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