Service Description
Openwave Outsourcing is a fully integrated global administrative & Call Center initiated in New Jersey and North Carolina with back-offices in Nairobi, Kenya. Our Services Include: General Office 1: Live Chat Customer support 2: Transcription Services 3: Document Creation/Updating 4: Mailing List Development/Bulk mailing 5: Database Creation & Quickbooks Bookkeeping 6: Data Conversion (WORD/PDF) 7: High Speed Data Entry (Web Content Data Entry and Editing) 8: Blog Setup and Posting 9: Email Solicitation & Response 10: Diary, Book Typesetting 11: Image and Form Processing 12: Wordpress and Blogspot Blog Setup Research Services 1 Data Research, Data Mining & Analysis 2: Questionnaire Design 3: Keyword Analysis 4: Court Research, Financial Research 5: Hr /Payroll systems Customer Service Writing Services 1: Paralegal Services 2: Grant Writing & Submission 3: Speech Preparation - Interactive Forms in PDF and MS-Word. Web Service & Data Harvesting: 1. E-Commerce Product/Catalog Maintenance 2: XML conversion & URL Verification 3. Contact Information Gathering 4. Pulling Data from Websites/Portals 5. HTML/PDF Data Extraction Customer Support: 24x7 Live Chat Support, Email Support 2. Technical /Customer Support SEO and Link Building: 1. Web Link and Directory Submission 2. One Way and Reciprocal Link Building 3. Social Networking and Bookmarking Website and e-Commerce Store Assistance services 1. Complete Website Administration and Maintenance 2. Online Store creation, Product Entry and Maintenance 3. e-Commerce Product/Catalog Maintenance 4. Website content and Blog creation YOU CAN RELY ON US 1:Offload complicated, repetitive and labor oriented components of your business. 2.On Time Project Completion with the desired QUALITY. 3.10 Strong workforce trained to undertake multifaceted work. 4.Affordable Quality Manpower allows us to quote at competitive rates. 5.We work 24x7 to ensure timely delivery. Ethics: At Openwave Systems we strive to provide you with the highest quality work while meeting your deliverables. We operate under the notion that the client is always right and 100% customer satisfaction is our goal. All work is considered confidential. Communication: We are available 24/7 and communicate online via Message Board,Yahoo Messenger, Google Chat, Windows Messenger. Daily real time chats. Availability - 7 pm Kenyan to 7am Response Time: Immediately Payment: Here are our very flexible and client friendly business terms: 100% upon completion of the project. Payment method - Wire Transfer, Western Union, Money Gram Please contact us if you have any comments regarding above terms