Service Description
ROOPA.S.G EmailID- roopa.sg14@gmail.com Tel.No: 9945643086 Objective: ________________________________________To obtain a meaningful & challenging HR career that enables me to learn real-time Human Resource Management and allows me to use my skill in HR domain. Education: ________________________________________Bachelor of commerce 2001-2003, Vivekananda Degree College, Bangalore. Professional Training- Certified Human Resource Management Professional (C.H.R.M.P) ________________________________________ Completed Certification Program with Practical training & Hands on experience on - Core HR Domain Areas, Manpower Planning, Recruitment Process Training & Development, Policy Implementation, Compensation & Benefits MIS Reports & Advanced Excel Reports, PMS & GD, Competency Mapping, ER Management P.F., E.S.I & P.T, Payroll Processing, Income Tax, Tax Planning for Employees, TDS on other payments. Exposure given to: 1. Training & Development: • Understanding of the complete Training Cycle – ADDIE Model • Conducting Training Need Identification or Analysis • Understanding of Training Delivery & Content Development • Exposure the various Evaluation methodologies to measure Training Effectiveness 2. Recruitment Areas • Knowledge of interview scheduling and to keep a track on selected candidates with joining date and updating to the management. • Hands on experience in Job Portals. • Sourcing and matching profiles, understanding and executing call flow for recruitment. • Understanding of coordination for entry as well as senior level openings. • Exposure to end-to-end recruitment cycle. 3. Knowledge of Joining Formalities and Settlement Process • Knowledge of Joining formalities of an organization, collecting the relevant documents, joining form, issuing ID card etc. • Knowledge of Taking care of employee database with regard to their date of appointment, address, telephone numbers, references, employee department, code number, PF number, ESI number and other personal details. • Knowledge in drafting offers letters, appointment letters, and confirmation letters, relieving letter and experience letters. • Knowledge in Conducting Exit Interviews. • Monitoring relieving procedures and settlement considering exit interview forms, No due certificates and the amount due from the employee. 4. General HR Areas • Knowledge of Performance Appraisal process & Procedure with regard to employees self appraisal form, rating methodology, deciding increment based on appraisal rating and analyzing the TNA requirements. • Knowledge in designing employee hand book and implementing fun at work to motivate employees and manage employee grievances and prepare necessary MIS reports. • Knowledge of implementing retention policies to reduce attrition and improve employee performance levels. 5. Statutory Areas & Payroll • Processing payroll and designing CTC with break-up of Gross salary, • Delivering ‘Pay-slips’ with all statutory deductions & preparing ‘Summary of Pay-slips’ including leave calculations. • P.T., P.F., E.S.I., - Calculations & knowledge in remittances, filings - i.e., - payment challans, monthly/annual returns & PF transfer / settlement forms. • Employees taxes, considering exemptions, savings &, deducting TDS in pay slips & issuing ‘Form 16’. • Knowledge of TDS on contract payments, placement consultants, manpower consultants etc., Computer Skills:________________________________________ Good working knowledge in word, excel, Power point, and advanced excel reports i.e., pivot table, goal seek, auto filters, V look up, splits & freeze panes which is used prepare to MIS reports Personality Traits: ________________________________________ ? Efficient learner, self- starter, confident & optimistic. ? Ability to understand, analyze & resolve problems to meet expectations. ? Strong team spirit and ability to manage, lead and execute projects. ? Quick learner, who rapidly become familiar with any new environment & Interest in learning and assimilating new trends and technology Previous Experience: Company: Indecomm Global Services, (TRRS Imaging), Bangalore. http://indecommglobal.com (A leading Mortgage, Financial, Healthcare and Insurance services BPO). Duration: From March’04 To January’08. Designation: Sr. Executive Job profile • Worked in the Project that deals with Mortgage Information. (Tax Services) Experience: Company: Indecomm Global Services, (TRRS Imaging), Bangalore 15th March 04 To 15th Jan 08. Platform: US Mortgage Role: Sr. Executive Synopsis: Working as Sr. executive and I am responsible for, • Training Jr. Executives in the team. • Monitoring work schedules design and manage workflow • Segregating the database according to the ability of team members • Assisting Team leader in Developing daily, weekly, and monthly production report. • Updating of process according to the client requirements • Provide feedback to Team members for better productivity and quality in the processes. • Getting feedback from the Senior Management., providing same to Jr. Executives. • Ensuring quality in the process, which includes Process Training. • Identify solutions and take action to solve variance and issues • Web searcher. • Quality checking of Jr. Executives. • Ensuring productivity within TAT • Facilitating close communication with Jr. Executives. • Set and communicate clear priorities for the self and others so that deadlines and targets are consistently achieved. • Release documentation for the process at stipulated intervals after a thorough review of process • Continually strive to improve overall quality, efficiency and productivity. • Act to promote trust and co-operation in the team. Awards & Recognition: DURING BCOM: won all dance competitions and also were active in state level competitions. Also participated in community services. • During IGS: Undergone ISO Awareness training in Indecomm Global Service. • Been as Event Assistant in the Indecomm Global Services. (was conducting team building events, quizzes & fun games events) • Others: Been as Dance choreographer for 7 years in School and Colleges. Personal Details: ________________________________________ Name : Roopa.S.G. Languages Known : English, Hindi, Telugu, Kannada, and Tamil. HOBBIES : choreography, Writing short stories, poems, & blogs, Listening music, Reading books, meeting new friends. Address for communication : #4/7, IST FLOOR, EWS QUARTERS, BDA FLAT, NANDINI LAYOUT, BANGALORE- 560096. Date: Place: BANGALORE